Need help with your purchase? Call 0330 024 9093

Top quality appliances professionally delivered and installed

Glotech Privacy Policy

Glotech is committed to protecting your privacy online!

The following statement explains our policy regarding the personal information we collect about you.

Please note: These Terms and Conditions are only for our Website and does not apply to our High Street Stores

Use of Cookies

During the course of your visit to small text files called "cookies" are downloaded to your computer. We do this, because cookies enable websites to do useful things like find out whether the user has visited the website before. This is done on every visit to the site to keep track of the users access time. Information supplied by cookies can help us to provide you with a better and secure experience on our website. We use the cookies to store various information about your browsing habits on our site. We do not use them to collect personal information about you unless you place and order with us whereby you are required to enter your personal details. This personal information will be stored on a database for a small period of time while we process your order and it is fully completed. The database is secure, details of which you can read on our Security Policy.

We also use cookies to record information about your online preferences i.e website customisations by yourself. This allows us to give a personalised service based on certain criteria such as your location. If you do not wish to have this data stored about you, you may block the use of cookies by turning it off in your browser. However, do note that without cookies many features will not work on our website and we may not be able to provide you with a complete service online.

Use & Storage of User's Personal Information

When you supply any personal information on the Glotech website we have legal obligations towards you in the way we use the collected data. We collect the information with full confidentiality this information is never passed onto a third-party.

In general, any information you provide on the Glotech website will only be used by Glotech and for it's users. Your information will only be disclosed where we are obliged or permitted by any law enforcement agency.

We will hold your personal information on our systems for a period after your order has successfully been completed. This is for future correspondence regarding the purchased product/s and in case of any problems.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE name COOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.
cookieConsentPrefs Facilitates caching of selected cookie groups made by the online-visitor.